FAQs

What comes with each pack?

With each pack of straws, you get 7x metal straws (bent or straight depending on your selection), 1x cleaning brush, and 1x biodegradable cloth carrying bag.

Where do you ship to?

We ship to Canada, US, and the UK. Our warehouse is based in the US, so shipping rates and times are most affordable in the US, however we've partnered with major shipping companies to provide discounted rates to Canada and the UK as well. 

How long will my order take?

Our standard shipping option takes between 2 and 8 days (usually closer to 2 days). We've also invested in a highly functional order tracking system, so you can stay on top of shipping updates in real time!

What is your return policy?

If you are not 100% satisfied with your purchase from StrawSave, you can return your item(s) for a full refund within 30 days of purchase. (Returns must be unworn, in the state you received them, and in the original packaging.)  

How do I clean my straws?

We recommend that after each use, rinse your straw under the tap and every so often clean the inside using the cleaning brush provided. Your straws are also 100% dishwasher safe!

How many times can I use my straws?

One stainless steel straws can be washed and reused thousands of times, and last years. Just make sure to follow our instructions for how to clean your straws.