Shipping policy

We ship to Canada, US, and the UK. Our warehouse is based in the US, so shipping rates and times are most affordable in the US, however we've partnered with major shipping companies to provide discounted rates to Canada and the UK as well. 

Our standard shipping option takes between 2 and 8 days (usually closer to 2 days). We've also invested in a highly functional order tracking system, so you can stay on top of shipping updates in real time!

Returns and exchanges

If you are not 100% satisfied with your purchase from StrawSave, you can return your item(s) for a full refund within 30 days of purchase. (Returns must be unworn, in the state you received them, and in the original packaging.) 

To process a return, please reach out to us on the Contact Us page, explaining what happened and that you'd like to return the product. We'll provide a return label for you to print out and easily mail the product back to our warehouse, at which point, we'll issue a full refund. 

About Our Products

Absolutely! Bamboo straws are organic and 100% biodegradable. Straws made of bamboo are likely the most sustainable option for reusable straws. Bamboo grows extremely fast (about 3ft per day), requires little water, and no chemicals to grow. 

We recommend boiling your bamboo straws in a little salt and vinegar before using them for the first time. This helps to remove any residue, or remove any ‘woody’ aroma.

After each use, rinse your bamboo straw under the tap and every so often clean the inside using the cleaning brush provided. 

Be sure to store your straws in a dry place, after they've been cleaned.

Our straws are completely dishwasher safe! Be sure to switch off the hot & dry function on your dishwasher, and dry your straws right after cleaning them.

In partnership with nonprofit group OneTreePlanted, we pledge to plant one tree for every StrawSave purchase on our site, helping each purchase to have an even greater environmental impact!

One bamboo straw can be washed hundreds of times, and last months. Just make sure to follow our instructions for how to clean and care for your straws.

Since our straws are 100% biodegradable, you can simply throw them away, and they will naturally decompose without doing any harm to the environment.