FAQs

What comes with each pack?

With each pack of straws, you get 10x bamboo straws, 1x cleaning brush, and 1x biodegradable cloth carrying bag.

Where do you ship to?

We ship to Canada, US, and the UK. Our warehouse is based in the US, so shipping rates and times are most affordable in the US, however we've partnered with major shipping companies to provide discounted rates to Canada and the UK as well. 

How long will my order take?

Our standard shipping option takes between 2 and 8 days (usually closer to 2 days). We've also invested in a highly functional order tracking system, so you can stay on top of shipping updates in real time!

What is your return policy?

If you are not 100% satisfied with your purchase from StrawSave, you can return your item(s) for a full refund within 30 days of purchase. (Returns must be unworn, in the state you received them, and in the original packaging.) 

Are bamboo straws environmentally friendly?

Absolutely! Bamboo straws are organic and 100% biodegradable. Straws made of bamboo are likely the most sustainable option for reusable straws. Bamboo grows extremely fast (about 3ft per day), requires little water, and no chemicals to grow. 

How do I clean my straws?

We recommend boiling your bamboo straws in a little salt and vinegar before using them for the first time. This helps to remove any residue, or remove any ‘woody’ aroma. After each use, rinse your bamboo straw under the tap and every so often clean the inside using the cleaning brush provided. Be sure to store your straws in a dry place, after they've been cleaned.

How many times can I use my straws?

One bamboo straw can be washed hundreds of times, and last months. Just make sure to follow our instructions for how to clean and care for your straws.